Introduction
At Auto Artisan we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information that we gather during the course of our services. By engaging with our services, you agree to the terms outlined in this Privacy Policy.
1. Collection of Personal Information
We collect and store the following types of personal information for the purpose of providing our vinyl wrap and related services:
- Contact Details: Name, address, phone number, email address
- Payment Details: Billing address.
- Vehicle Details: VIN number, make, model, year, colour.
2. Use of Personal Information
We use the collected personal information for the following purposes:
- Contacting you regarding your orders, appointments, and service updates.
- Processing payments for services rendered.
- Fulfilling warranty obligations and ensuring the validity of warranty periods.
- Internal record-keeping and administration of our services.
- Disclosure to authorities when required by law to do so.
3. Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties. We may share personal information with trusted service providers who assist us in the operation of our business, as well as to comply with legal requirements and protect our rights and safety.
4. Data Security
We take appropriate technical and organisational measures to ensure the security of your personal information. This includes secure storage on our CRM platform, limited access to authorised personnel only, and regular monitoring to prevent unauthorised access.
5. Your Choices
You have the right to access, update, and correct your personal information, or ask for it to be deleted. If you wish to do so, please contact us at info@autoartisan.com.au. Please note that we are required by law to keep certain records in the rendering of our services to you.
6. Consent
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of any such changes.
Version 2.4 | Updated 8/9/23